Website Terms of Use
Effective date: [Insert publication date]
1. About us and these terms
This website, absolutehygienesolutions.com, is operated by Absolute Hygiene Solutions Limited, trading as Absolute Hygiene Solutions or AHS (“we”, “us” and “our”). We are registered in England and Wales under company number 05869467.
Registered office: Unit 42, The I.O. Centre, Royal Arsenal, Armstrong Road, Woolwich, London, SE18 6RS.
Email: hello@absolutehygienesolutions.com
Telephone: 020 8317 9693.
These terms govern your access to and use of our website. Please read them before using it. By using the website, you agree to these terms. If you do not agree, please stop using the website.
2. Website information and service enquiries
The website provides information about our workplace and washroom hygiene services, products and related waste services. We aim to keep it accurate and up to date, but information may change and may not address the circumstances of your premises or organisation.
Website content is general information. Before choosing a service or relying on a product specification, ask us to confirm suitability, availability and any relevant installation, maintenance or compliance requirements. General website information is not a substitute for a site-specific assessment or professional advice.
Product images and descriptions are illustrative unless confirmed in your agreed specification. References to service benefits do not guarantee a particular result at every site.
Sending an enquiry or requesting a survey or quotation does not itself create a service contract or commit you to buy. Any supply, installation, rental, maintenance or collection arrangement is subject to separately agreed service terms and the relevant quotation or order. Those terms govern the service and take priority over these website terms if there is a conflict relating to that service.
3. Permitted use
You may use this website for lawful purposes, including learning about our services, assessing them for your organisation and contacting us.
You must not:
- Use the website unlawfully, fraudulently, or to send abusive, discriminatory, misleading or unsolicited material.
- Submit information you have no right to share, impersonate another person or misrepresent your authority to act for an organisation.
- Introduce malicious code, attempt unauthorised access, interfere with security or disrupt the website or its systems.
- Use automated access in a way that overloads the website, circumvents access restrictions or unlawfully extracts personal information.
- Copy or use our content in a way that infringes intellectual property rights or falsely suggests our endorsement.
We may take proportionate steps to restrict access where reasonably necessary to address misuse, security threats or legal requirements.
4. Enquiries and material you submit
When contacting us, provide accurate information and only personal information needed to handle the enquiry. Please do not send patient records, health information or other sensitive material through the website contact form.
If you provide logos, images or other materials for a proposed service, you confirm that you have permission for us to use them for that enquiry and, if agreed, to deliver the service. You retain your rights in those materials. This permission does not authorise us to use them in advertising without separate approval.
5. Intellectual property
Unless otherwise stated, the website’s text, design, images, logos and other materials are owned by us or used with permission and are protected by intellectual property law.
You may view, download and print reasonable extracts for personal use or internal business evaluation of our services, provided that you keep relevant copyright notices and acknowledge the source. You must not alter the material in a misleading way.
You need our prior written permission to republish or commercially exploit our material, except where the law allows otherwise. Nothing in these terms restricts a use permitted by law.
6. Links
You may link to our publicly available pages in a fair and lawful way that does not misrepresent our relationship with you, imply endorsement or damage our reputation. Do not frame our website or present its content as your own without permission.
Links to third-party websites are provided for convenience. Those websites operate under their own terms and privacy notices. We do not control their content or availability, and a link does not itself indicate endorsement.
7. Availability and security
We do not promise that the website will always be available, uninterrupted, compatible with every device or free from errors or harmful code. We may update, suspend or withdraw all or part of it for operational, security or business reasons.
You are responsible for your own internet connection and for taking reasonable precautions to protect your device and systems.
8. Our responsibility to you
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited. These terms do not remove any mandatory consumer rights.
If you use the website for business purposes, to the extent permitted by law and subject to applicable reasonableness requirements, we exclude implied terms about the website’s quality or fitness for purpose. Subject to the paragraph above, we are not liable for loss of profit, revenue, business opportunities or anticipated savings, or indirect or consequential loss arising from business use of the website.
If you use the website as a consumer, we are responsible for loss or damage that is a foreseeable result of our breach of these terms or failure to use reasonable care and skill. We are not responsible for business losses arising from consumer use.
Liability relating to products or services supplied by us is governed by the separate service contract and applicable law.
9. Privacy and cookies
Our Privacy Policy explains how we handle personal information and gives information about cookies and similar technologies. Agreement to these website terms does not give consent to marketing or consent-dependent cookies.
10. Changes to these terms
We may update these terms when our website, business requirements or legal obligations change. The effective date above shows when the current version applies. Please check these terms when you return to the website. Changes to these website terms do not amend an existing service contract.
11. Governing law and disputes
These terms and disputes relating to use of the website are governed by the law of England and Wales.
If you use the website for business purposes, the courts of England and Wales have exclusive jurisdiction. If you are a consumer, this does not deprive you of mandatory protections under the law of your country of residence or any right to bring proceedings in the courts available to you under applicable law.
12. Contact and complaints
For questions about these terms, permission to use content, or concerns about the website, email hello@absolutehygienesolutions.com or call 020 8317 9693.